Read the Original Press Release on BusinessWire.com.
SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Independent retirement plan consultants (RPCs) and third-party administrators (TPAs) are doubling down on technology as the retirement industry prepares for sweeping changes under SECURE 2.0. Today, Stax.ai announced that 8 of the top 10 independent TPAs by plan count have standardized on Stax.ai products to run their operations and scale growth.
TPAs using Stax.ai cut census prep by 75%, reduce errors by 98%, and boost plan sponsor satisfaction by 29%.
This milestone underscores the accelerating shift in the retirement plan market: away from manual processes and disconnected tools, and toward a unified operating system that strengthens client relationships while automating the heavy lifting of census, payroll, and trust reconciliation.
“The best plan consultants know their edge comes from trusted relationships with plan sponsors, not pushing paper,” said Naru Muraleedharan, Founder and CEO of Stax.ai. “With SECURE 2.0’s long-term part-time (LTPT) rules, expanding census obligations in 2025, and fee compression, the industry is at an inflection point. We built Stax.ai to give RPCs the capacity to focus on clients, while our platform handles the compliance and data complexity behind the scenes.”
Proven Results at Scale
Stax.ai’s growing adoption is paired with measurable impact across both operations and client experience. On average, TPAs see:
29% increase in Plan Sponsor Pulse (AI-driven live client satisfaction monitoring score) within 90 days of implementation
89% of plan sponsors preferring the new portal over last year’s census process, with the majority saying they would recommend it to peers
Census prep time cut by 75% and data errors reduced by 98%
Trust accounting reconciliations reduced to minutes instead of hours
Full payroll coverage with API and assisted integrations with most major payroll providers plus AI that standardizes uploaded payroll reports for unsupported providers
Customer Voices
Across the country, RPCs of all sizes—administrating 20 to over 10,000 plans—are crediting Stax.ai with transformative results.
“Switching to Stax.ai was the easiest transition we’ve ever made. Within months, our census work dropped from days to minutes, freeing our staff to spend time with clients instead of spreadsheets.”Sheree Tallerman, CEO at PlanPerfect
“Stax.ai has transformed how we serve our clients by automating time consuming tasks and freeing our team to focus on...delivering exceptional client service and driving real value. The company’s relentless innovation and development of cutting-edge solutions continue to revolutionize our operations.”Matthew Reimer, Managing Partner at MAP Retirement
“Trust accounting used to take us hours per plan, every month. With Stax.ai, it’s under five minutes. The time savings are game-changing, but the bigger win is how much more responsive and proactive we can be for our plan sponsors.”Chad Curtis, Senior Plan Consultant at CrossPlans
Readiness for SECURE 2.0
Beginning January 1, 2025, TPAs must track and include LTPT employees in census reporting across 401(k) and ERISA 403(b) plans. This shift will dramatically increase data complexity and volume. Stax.ai is uniquely positioned to help plan consultants adapt, with automations that scrub, validate, and export census files directly to compliance engines.
By reducing manual steps and error-prone data handling, Stax.ai ensures plan consultants can meet the new regulatory requirements without hiring additional staff or burning out existing teams.
About Stax.ai
Stax.ai is the AI-powered operating system for retirement plan administrators. Its Trust Accounting and Client Experience suite automates census intake, payroll integrations, reconciliation, client communications, and compliance workflows. Stax.ai is SOC 2 Type II certified and trusted by leading independent RPCs and TPAs representing over 150,000 active retirement plans nationwide.
For more information, please contact:
Mike Kiernan
Head of Sales, Stax.ai
mike@stax.ai
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CX Product Overview
Automate your Census Workflow.
Simplify annual census collection through effortless payroll data gathering and automated scrubbing based on plan document provisions.
Simplify annual census collection through effortless payroll data gathering and automated scrubbing based on plan document provisions.