Overview
MAP Retirement, a leading provider of retirement plan services, is dedicated to giving business owners peace of mind while helping their employees maximize their retirement opportunities. By working exclusively with financial advisors, MAP focuses on plan design and compliance administration, while the advisors handle financial planning and investments. This symbiotic relationship allows MAP to positively impact business owners' bottom lines, fostering successful retirement and business outcomes. Serving over 3,700 clients nationwide, MAP provides personalized guidance from plan creation through ongoing administration, offering tailored solutions for businesses of all sizes.
As part of its commitment to efficiency and innovation, MAP adopted Stax·ai to streamline its processes and improve operational efficiency. With a long-term outlook and dedication to reinvesting in cutting-edge technology, MAP continues to prioritize the needs of its clients and financial advisor partners. The results of implementing Stax·ai reflect meaningful improvements in key areas, supporting MAP’s goal of providing seamless and efficient retirement plan services.
Key Findings
Accelerated Workflow Efficiency
Since adopting Stax·ai, MAP has experienced a 20% reduction in processing times. This significant boost in efficiency has enabled the company to streamline operations, allowing its team to handle workflows more swiftly while maintaining the high service standards clients expect. The time saved has further enhanced MAP’s ability to provide tailored, responsive service to its growing client base.
Cost Optimization Through Automation
The integration of Stax·ai has not only improved processing efficiency but also driven down operational expenses. By automating manual processes, MAP has achieved leaner operations, freeing up resources for reinvestment in other areas critical to its business growth and client service. This cost-saving underscores the strategic value of embracing advanced automation.
Enhanced Resource Allocation
Although Stax·ai’s automation has reduced manual data processing by less than one hour per week, the reallocation of this time allows MAP’s team to focus on higher-value, strategic initiatives. This shift, though small, reflects the platform’s role in gradually optimizing day-to-day tasks and aligning resources with long-term growth objectives.
Consistency in Document Management
MAP’s document processing volume has remained steady since adopting Stax·ai, a testament to the platform’s ability to maintain operational consistency while improving efficiency. This stability ensures that MAP Retirement can continue to deliver timely, high-quality services, even as it automates more aspects of its operations.
Growth in Client Acquisition
Stax·ai has contributed to MAP’s business development efforts, leading to a 1% to 5% in new client acquisitions. This steady growth demonstrates how operational improvements translate into tangible business outcomes, as the company continues to expand its reach and attract new clients through enhanced service delivery.
conclusion
MAP’s adoption of Stax·ai has resulted in significant gains in processing efficiency, operational cost savings, and new client acquisitions. These outcomes underscore the platform’s effectiveness in supporting MAP’s mission to deliver seamless and personalized retirement plan services.
MAP’s commitment to cutting-edge technology has paved the way for reduced manual workload, enhanced client service, and outsized business growth—cementing the company as a market leader in a rapidly consolidating industry. With a firm commitment to investing in technology and reinvesting in its client relationships, MAP is well positioned for continued success in an increasingly competitive marketplace.